World Cup 2026 Host Nations Hat

HNEAR Delivery Destinations​

HNEAR provides shipping services to a vast majority of countries across the globe. This includes destinations in North America, South America, Europe, Asia, Africa, Oceania, and beyond, covering more than 200 countries and regions in total.

​Excluded Countries/Regions:​​

Please note that delivery is not available to the following: Aland Island, Ascension, Azores, Balearic Islands, Bouvet Island, Caroline Islands, China Mainland, Eritrea, Northern Mariana Islands, Somalia, Somaliland, Spanish Territories of North Africa, Yemen, Yugoslavia, and Zaire.

​The HNEAR Shipping Process​

1. After you place an order, we will send you an email to confirm your product details.

2. Once your payment has been successfully processed, you will receive a payment confirmation email.

3. When your order leaves our warehouse, a shipping confirmation containing your tracking number will be emailed to you. You can monitor your package's journey using the tracking links on sites like ​17Track​ or ​Track718.

​Available Shipping Methods and Estimated Delivery Times​

Please be aware that delivery schedules can be influenced by factors such as government regulations and flight availability. While we strive for timeliness, the average delivery window is between 7 and 28 business days. Your patience is appreciated.

​Total Delivery Time = Processing Time + Shipping Time​

• ​Processing Time:​​ 3-8 business days (for quality checks, picking items, and packaging).

• ​Shipping Time:​​

  • ​Standard Shipping:​​ 10-20 business days

  • ​Premium Shipping:​​ 7-12 business days

For a regional overview, please see the table below:

​Shipping Costs Explained​

The cost of shipping is calculated based on the total weight of your items, the destination country, and the shipping service you select. The exact shipping fee will be clearly shown before you complete your purchase during the checkout process.

• ​Standard Shipping:​​ Starts at $9 USD.

• ​Free Shipping:​​ Qualifies automatically on all orders totaling $79.99 USD or more.

​Understanding Customs Duties and Taxes​

Customs taxes are import fees levied by the destination country's government on goods arriving from abroad. Please note that HNEAR is not responsible for these charges, as they are determined by the laws and tax rates of your country. The amount, if any, can vary. For detailed information, we recommend contacting your local customs authority.

​Key Points to Remember:​​

• Some products may be subject to carrier restrictions. If your order includes such items, we will arrange shipment with an alternative carrier to ensure delivery, which might extend the shipping time.

• All delivery estimates are based on past performance and are intended as a guide only; they are not a guaranteed timeframe.

• All HNEAR orders are shipped directly from our warehouses and distribution centers.

WE CARE ABOUT YOUR SATISFACTION

Thank you for choosing HNEAR! Our online store offers unique fashion products crafted by independent designers, using high-quality materials and reliable production methods. Each product is thoroughly inspected by our QA team before packaging to ensure your complete satisfaction. Please note that original shipping fees and return shipping fees are non-refundable.

"How long do I have to return an item, and who covers the return shipping cost?"

If you are unsatisfied with your purchase, you may apply for a return within 30 days of receiving the item. Return shipping costs are the responsibility of the customer.

Return Process

Receive the item → Dissatisfied → Contact customer service.

Meet return/exchange conditions → Customer service provides the return address.

Ship the item back → Email customer service with a screenshot of the return tracking information.

Confirm receipt → Refund processed.

Non-Returnable Items

The following items cannot be returned:

Underwear, swimwear, beauty tools, jewelry, accessories, and freebies.

Items with damaged tags, signs of wear, or washing that affect resale.

Note: For swimwear or defective/damaged/wrong items, you must email us photos of the issue and contact customer service first.

Returned items must be unused, in their original packaging, and in resalable condition. We do not accept items that have been worn, damaged, washed, or altered.

Important Notice

For swimsuits or defective/damaged/wrong items, you must email us photos of the issue and contact customer service before proceeding.

Returned items must be unused, in their original packaging, and in resalable condition. We do not accept items that have been worn, damaged, washed, or altered.

All exchange requests will be processed as refunds. Exchanges are not available at this time. To exchange an item, you must return the original purchase for a refund and place a new order.

Important Tips

We do not accept returns sent via cash-on-delivery services. Return shipping fees are non-refundable. If you send a COD package, we will refuse to accept it.

Before returning an item, double-check that it meets our return policy. We are only responsible for products sold on our website.

Order Cancellation

If you cancel your order within 24 hours of purchase and payment, you will receive a full refund.

To cancel an order, please contact us via email. If the order has already been shipped, cancellation requests cannot be accepted.

Refund Processing Time

Refunds will be processed within 1 business day after we receive your returned package.

For order cancellations, refunds will be processed within 1 business day.

PayPal refunds may take 3-7 business days, depending on the payment method (e.g., PayPal balance, credit/debit card, or bank account).

Bank card refunds may take 5-10 business days to reflect in your account, depending on your card issuer and intermediaries.

Contact Us

If you have any questions or concerns, please feel free to contact us at . We are here to assist you!